13 Ways to Help Indecisive Clients

13 Ways to Help Indecisive Clients

Have a client that keeps changing their minds? That selection after selection they want to see more options and it’s stalling the process?

While you may want to chalk this up to being your client’s personality, there are steps that you can take before and during the process to help curtail this.

I’ve presented you with some ideas below that you can use to keep clients focused, keep your project on schedule, and get to that beautifully designed home that you both want.

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Understanding the Client's Design Aesthetic

Understanding the Client's Design Aesthetic

Here's a question I've been thinking about as I just signed a client and encountered this situation.  How do you navigate the beginning of the concept & design process with a client who has almost zero reference points?  Who can't identify a style they like, doesn't have inspiration images, doesn't provide many answers on questionnaire, and house is essentially a blank slate?  Especially if this is an e-design client and you can't go through a laborious process of discovery?  I'd be curious to hear your thoughts.  

Thanks,

Sam

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How to Follow-up with Interior Design Clients

How to Follow-up with Interior Design Clients

This past month we had someone come by the house to quote a built-in bookshelf. He told me that he’d get a quote to me that evening. A few days later another message telling me that he’d been very busy and would get the quote later that day. Haven’t heard from him. Someone else is building the bookshelf.

Why do I tell you this story?

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Getting a Client to Sign Your Contract

Getting a Client to Sign Your Contract

I realized something yesterday, interior designers have a hard job made harder by having to do something that is not our strength to get to the work that we do excel at. Interior designers have to “sell” our creativity. We literally have to do something that, let’s face it, most of us hate doing before we can do what we love. Getting a client to sign your contract and all the stuff to get to that point can be a struggle.

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Dealing with Income Ups & Downs

Dealing with Income Ups & Downs

One of the things that you must deal with when running an interior design company is the cyclical nature of the business. Some times of the year are naturally slower than others. Depending on where you’re located seasons, holidays, school schedules, and daylight savings time (I’m not sure about that last one, but I wish it would go away) can have an effect on the flow of work into your design firm. This means that we all likely have to deal with income ups & downs.

As a smart business owner, you must plan for this. So what can you do when you’re dealing with inconsistencies with your income?

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